What to do if a buckle breaks on your carrier?

If you have a broken buckle, please do not use your carrier in its current condition, as it cannot be used safely. Ergobaby offers a complimentary service to provide a replacement buckle after we determine that your carrier is compatible with the buckles we have available. Please note: we only carry male replacement buckles (buckles with prongs). We do not carry female buckles or chest straps, as these parts are not replaceable. Contact Customer Care so we can assist you with your buckle replacement.